Plainly Done Studios

Penumbloom Support

Questions, bugs, testing feedback, or something in the garden that just does not look right? We want to know.

During Google Play testing

Please use the developer contact email shown on Penumbloom’s Google Play testing or store listing. That keeps support messages attached to the same public developer identity used for the app.

Helpful details for bug reports

Your phone or tablet model.
Android version, if known.
Which mode you were playing: Ten Gardens, Daily, Endless, or Sanctuary.
What you expected to happen and what happened instead.
A screenshot if the problem is visual.

Ads and rewards

Rewarded ads are optional. If an ad fails to load or is closed before a verified reward is earned, Penumbloom should not consume a Daily Boost. If you see different behavior during testing, please report it.

Save data

Penumbloom currently uses local device saves and does not require an account. Uninstalling the app or clearing its app data can remove local progress.

Privacy

See the Penumbloom Privacy Policy for details about local game data and optional rewarded advertising.